Refund Policy

Refund Policy

Our Commitment

Thank you for choosing Horatius Solutions. We are committed to providing high-quality professional services. If you are not completely satisfied with our services, we offer a straightforward refund policy.

Refund Terms

  • Contact us within 30 days of payment if you are unsatisfied
  • We will work to resolve the issue at no additional cost
  • If the problem persists, we authorize a 100% refund
  • All refund requests must be submitted in writing

Service Verification

After services are completed, please verify that all work meets the promised standards. If the issue is not fully resolved, contact us immediately using the information below to arrange a review or process your refund.

Dispute Resolution

In case of service delivery issues or disputes, customers must report within 30 days. Our customer support team will review your case and determine the appropriate resolution, whether that is additional service or a refund of the charged amount.

Questions?

If you have any questions about our refund policy, please contact us:

  • Phone: 813-442-4660
  • Email: info@horatiusconsulting.com
  • Address: 1210 S Irene St, Sioux City, IA 51106